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MRT'S 2005 ANNUAL VOICE OF THE CUSTOMER CONFERENCE
From Fuzzy to Focused
How to Interpret & Translate Customer Insights into Innovative New Products

September 26-28, 2005 / Boston, MA


SPECIAL BREAKFAST SESSION
Tuesday, September 27 - 7:00-7:45am

The Portfolio Syndrome:
Customer Value-Driven Portfolio
Management and Innovation

Sheila MelloSheila Mello
Managing Partner
Product Development Consulting, Inc.

You may have well-honed ideation, development and market launch processes, but if these product development niches aren’t tied to robust portfolio planning, you may very well be working on all the wrong projects. The biggest win can be achieved by adding Voice of the Customer (VOC) to your portfolio decision process.

Companies need a steady stream of product successes – not just one new product breakthrough. This breakfast presentation will examine how to use VOC research to drive portfolio management and innovation decisions – ensuring that customer value is top of mind throughout the development process. You’ll learn about the remarkable benefits of looking outside your own company to drive performance based on customer value, product definition, and market differentiation -- the key drivers to winning portfolio decisions.

Special Bonus!
the first 20 attendees to arrive at the breakfast session will receive a complimentary copy of Sheila Mello’s highly acclaimed book, Customer Centric Product Definition: The Key to Great Product Development.
Read about this book on Amazon

RELATED ARTICLE:
"
Getting the Customer's Pain: Using Customer-Centered Definition to Drive Product Development"
-- an interview with Sheila Mello...read article

Available Mon-Fri 
9:30am-5pm est

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