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Initiative Success - the P&G Way
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Mr.
Mills will provide an overview of P&G's corporate
Initiative Success program which is modeled after
Cooper's Innovation Diamond�: the successful integration
of Innovation Strategy, a Solid Idea-to-Launch Process,
Portfolio Management and Resource Management. He will
discuss the leadership effort that was required to drive
such a rigorous, disciplined approach across the
complex, global P&G community of 100,000+ people in 140+
countries, and discuss some of the challenges and
pitfalls experienced along the way. Mills will also
share key highlights of SIMPL� (Successful Initiative
Management and Product Launch model), P&G's customized
Stage-Gate process.
The key
learning's include:
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Why an Initiative�s
Success program is essential to drive sustainable
business results
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The key components of
the P&G Initiative�s Success program
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How P&G achieved a
successful global roll-out of the Initiative�s
Success Program
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The role of key
performance indicators in speeding new products to
market
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Procter and Gamble
(P&G), makers of Pampers, Tide, Charmin, Downy, Crest,
Gillette, Duracell, Oral B, Braun, Olay and numerous
other popular household brands, delivered another year
of strong business and financial results in fiscal 2006
by increasing net sales by 20% to achieve $68 billion.
The Consumer Packaged Goods giant has met or exceeded
its long term sales growth goal for five consecutive
years and are now focused on delivering a full decade of
industry-leading top-and bottom-line growth. More than
70% of the Company�s growth, or roughly $20 billion in
net sales, has come from organic growth and strategic
acquisitions. Source: P&G Annual Report 2006. |
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Innovating for Success: A telltale
experience in implementing a product innovation process
through a business |
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Stephen Bull
Vice President, R&D,
Telecom Division
EXFO
Engineering |
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Innovating for success is a never ending task that is at
the root of survival in today�s globalising competition.
It takes leadership, commitment and perseverance to ring
in the benefits. This presentation will cover the
successes, failures and lessons learned through EXFO�s
history in deploying an innovation system.
The key
learning�s are:
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What is an innovation
system and its success factors!
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What are the basis for
a good PDP
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A unique approach to
linking your Stage-Gate process to strategy and
portfolio management
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Measuring performance
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EXFO Engineering is an
award winning R&D organization and a recipient of the
PDMA Outstanding Corporate Innovator Award. |
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Deploying Stage-Gate on a Global
Scale �
Critical Elements that Drive Performance |
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In
early 2004, Ansell Healthcare undertook an aggressive
initiative to customize and implement a Stage-Gate
process for new product development and
commercialization. Initially, a cross-functional team
was assembled from Ansell's global operations including
members from marketing, manufacturing, science &
technology, regulatory affairs, finance, and supply
chain and logistics. This team also needed to reflect
business operations for the Americas, Europe and
Asia-Pacific regions. The outcome - a global roll-out of
an IBM LotusNotes� supported, Stage-Gate
Navigator� process that was customized for 'local'
customs and still supportive of 'global' medical device
regulations and protocols.
The
roll-out of the Stage-Gate process was met with mixed
support across all levels and operations. The initiative
required significant training for both the process and
software; however, the end result was a global framework
and language for NPD. Since implementing this new
idea-to-launch process, more than 120 new product ideas
have been entered into the pipeline, on average, 12-15
new products per year have been delivered to the market
and sales from new products have jumped from
approximately 4.5% to 13% in a little over 2 years.
Specifically, this presentation will examine:
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The pros and cons of
simultaneously deploying a new idea-to-launch
process and automated workflow tool
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The key elements
required to implement a global innovation system:
leadership, communication, regional/cultural
interpretations, the benefits of a common software
platform, and the impact on regulatory compliance
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How Ansell evolved
product definition requirements to meet strict
regulatory & customer requirements
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Next-steps in the
execution of Stage-Gate required to make Ansell's
NPD process world-class
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Ansell Healthcare is
the world�s largest manufacturer of protective gloves
and clothing with global R&D organizations operating
around the world. Their demonstrated excellence in
product innovation was recently awarded the Frost and
Sullivan�s Award for Market Penetration Leadership. |
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Gates with Teeth: Implementing a
�Center of Excellence� for Investment Decisions |
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Established in 2003, The Criminal Justice System IT (CJS
IT) portfolio was created to facilitate information
sharing across the CJS (three government departments and
seven criminal justice organizations). However, in late
2004 CJS IT faced rising costs, declining benefits, late
projects and consequently the loss of HM Treasury and No
10 confidence. To respond the CJS IT adopted an
integrated stage-gate approach to investment appraisal,
portfolio prioritization and benefits management of its
$3 billion information technology investment portfolio.
Mr. Jenner
will discuss the key principles, repeatable processes
and results of this highly successful approach
including:
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Developing an
independent portfolio unit to serve as an
Intelligent Customer Function and Value Management
Office
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Implementing �gates
with teeth� � linking funding allocations to
performance � learn about the early challenges and
subsequent advantages of more hard-edged gates
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�Triangulation� in
investment selection criteria � learn how CJS IT
supports financial and economic analyses with
business validation and uses an independent
research-based scorecard (the �Proving Model�) to
assess achievability/risk and attractiveness/return
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The importance of
validating data wherever possible and managing the
process on an on-going basis
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Key considerations
when evaluating Go/Kill decisions for projects with
multiple dependencies
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Results have included:
early stage rejection of poorly defined projects; a
more robust basis for making informed prioritization
decisions; transparent reporting provides a �clear
line of sight� to ensure improved accountability for
performance; a 200% increase in the scale of the
benefits case; and a substantial boost in
stakeholder confidence and continued funding
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Criminal Justice
Information Technology is a trilateral organization
serving 3 UK government departments � the Home Office,
the Department for Constitutional Affairs and the
Attorney Generals� Department. They transformed the
investment management practices for a $3 Billion
portfolio by successfully introducing Stage-Gate� and
are now recognized by the European Commission as a
leader in this field in Europe. |
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Beyond Gates � Building the Right
NPD Organization |
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Georgette Belair
R&D Project Leader
& Master Black Belt
Ethicon Endo-Surgery
a Johnson & Johnson
Company |
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Recently recognized for its award winning product
design, Ethicon Endo-Surgery, Inc. (EES) has been able
to leverage its Stage-Gate process to effectively meet
customer requirements, deliver innovation and value to
its business stakeholders, and drive product
differentiation. This presentation will examine their
approach to implementing a stage-gate system that goes
beyond superficial gates and emphasizes critical steps
that transpire between gates.
Ms. Belair
will address the following key elements of EES�s
Stage-Gate process:
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Key considerations for
organizing new product development teams, sponsors
and gate-keepers for success
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Achieving
accountability � ensuring that the right questions
are asked at each gate; holding teams accountable to
deliver The best product
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How to �lean� out gate
presentations � driving the right behaviors
throughout the company
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Integrating DFSS with
Stage-Gate � challenges and results
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Best practices
including readiness checks, gate scorecards, and the
JIT training program
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Ethicon Endo-Surgery,
Inc (EES) is an Award-winning Medical Device R&D and
Manufacturer, with several recent awards in Product
Design and Advertising, such as best new Ultrasound
Product (Harmonic ACE), Best Health Care On-line Ad (Bariatric
Edge) and an Industrial Design Excellence Award (Echelon
60 Endopath Stapler). EES develops and markets advanced
medical devices for minimally invasive and open surgical
procedures. |
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Driving Value Creation with the Right
Portfolio Mix |
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In
2000-2001, Hydro-Qu�bec decided to completely review its
R&D management approach in order to improve its
effectiveness and maximize value creation. Starting from
no processes to a full-scale implementation in just 12
months, this presentation will examine how this large,
public corporation was able to implement its new
approach using Stage-Gate and portfolio management.
Also, the authors will outline how the company was able
to focus its resources on the most valuable projects by
prioritizing and reducing the number of innovation
projects from approximately 450 to 65. Specifically, Mr.
Gagnon will discuss the key barriers encountered, the
organizational and cultural changes that were necessary
for implementation, metrics used and the overall plan
for implementation. Today, after six years of
operational experience with the new innovation
processes, the economic rewards are assessed at more
than $1 billion over 2001-2006.
In this
presentation, attendees will learn:
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How Hydro-Quebec
managed to prioritize and set up the right portfolio
� winnowing 450 projects down to 65
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A detailed review of
the implementation plan � key challenges and
learnings
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About the key elements
of Hydro-Qu�bec Stage-Gate and portfolio management
processeS
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The results - then and
now
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Hydro Quebec is one of
the world�s largest hydro electricity electric utilities
with over $11 Billion in annual revenues. They
successfully introduced Stage-Gate and Portfolio
Management into one of the largest integrated electrical
research and testing centers in North America. |
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Pushing the Envelope � Driving
Innovation in a Mature Market |
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Air Products Packaged Gases Group has an impressive
track record of successful, award-winning
innovations in a mature, �traditional� industrial
gases industry, where cylinder products had remained
virtually unchanged for over a century. Air
Products' innovation process has focused on
developing an integrated approach between
technology, marketing, operations and support
groups; based on a Stage-Gate process. The
development process emphasizes the need to identify
and meet real customer and market needs, to ensure
that the �voice of the customer� is a driving force.
The results: user friendly, ergonomically safer
integrated industrial gas packaging to revolutionize
current applications in a mature market and to
create new market sectors.
Specifically, John will address:
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Key steps to
successfully implement a Stage-Gate system
across multiple organizations (and functions)
and countries to develop and commercialize new
products
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Strategies for
gaining company-wide buy-in for Stage-Gate
process implementation; constructing a business
case
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How Air Products
successfully integrated Stage-Gate with other
critical components of its integrated product
innovation process such as project management,
market analysis, voice of the customer
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How to drive and
link front-end innovation to back-end
commercialization
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How, following
adoption of this new strategy, the group has
been able successfully to introduce more than 20
new products providing the key driver for growth
in a previously static mature market sector
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Air Products is a
world-class R&D organization that has successfully
transformed commoditized markets and products through
innovation. Their success has been recognized by awards
such as the Queen�s Award for Enterprise Innovation. |
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Stage-Gate Implementation � A
Catalyst for Achieving a Competitive Edge |
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Six
years ago Kennametal adopted the Stage-Gate philosophy,
revolutionizing their approach to new product and
process development. Today, NPD is recognized as a
strategic tool for growth and product innovation. By
making NPD performance a priority and implementing a
formal Stage-Gate system, Kennametal was able to achieve
new heights in new product development speed,
productivity and profitability. Percentage of revenue
generated from new product sales soared from 17% in FY00
to 46% in FY06. Cycle time dropped from over two years
to a median of eight months as of the last fiscal year.
These gains were a direct result of Kennametal�s
adoption of new techniques to streamline and scale its 5
customized Stage-Gate processes for Technology
Development, New Product Development, Accelerated
Product Improvements, New Manufacturing Processes, and
Product Obsolescence.
In this
presentation, Mr. Novotny will outline:
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How the implementation
of a Stage-Gate process created a clear path to a
standardized process for managing projects from
idea-to-launch
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How Kennametal was
able to gain total company buy-in and
institutionalize the Stage-gate system as one of its
core components within Kennametal's Value Business
System
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About Stage-Gate's use
in assimilating newly acquired organizations and
global partners
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How Kennametal
continues to use Stage-Gate processes to achieve a
competitive edge by rolling over its many product
lines every three to five years on average.
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Kennametal has
successfully driven innovation throughout their
organization. The results are impressive - from a
starting point of 17% of sales from new products to a
world-class benchmark of 47%. |
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Value Based Product Development:
Reaping the Benefits of Effectively Integrating Voice of
the Customer with Stage-Gate |
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Dick
Arra
Vice President and
Director of Navigation and Military Space
ITT, Space Systems
Division (SSD) |
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Mr.
Arra will provide an overview of how ITT Corporation
successfully evolved from an organization known for
being a �center of manufacturing excellence� to a global
product innovation factory focused on profitable and
sustainable growth. Specifically, he will discuss the
company�s development and implementation of its �Value
Based Product Development (VBPD) program. Launched in
early 2000, VBPD was developed to ensure that new
products create clear value for ITT customers. The
program focus involves capturing voice of the customer
data throughout the Stage-Gate process to verify that
business and customer requirements are consistently met.
Mr. Arra will also share the impact of VBPD on ITT�s new
product pipeline.
Key issues to be addressed will
include:
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Important
considerations when implementing a complex, global
initiative across multiple divisions, value centers
and countries � key factors for success
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Understanding the
inherent value and benefits of capturing and
integrating voice of the customer data throughout
your Stage-Gate process
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How the VBPD program
impacted ITT�s new product pipeline - new products,
(those introduced in the last three years) now
account for approximately 30% of annual sales,
nearly doubling their contribution before the
introduction of VBPD
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ITT Corporation is a
global engineering and manufacturing company with $7
billion in annual revenues. Acknowledged by Forbes as
one of America�s �Best Managed Companies�, ITT has
reported 15 consecutive quarters of revenue growth and
two years of double-digit organic growth. They are the
world's premier supplier of pumps, systems and services,
are a major supplier of sophisticated military defense
systems, and provide advanced technical and operational
services to a broad range of government agencies. ITT
also produces connectors, switches, keypads and cabling
used in telecommunications, computing, aerospace and
industrial applications and make industrial components
for a number of markets including transportation,
construction and aerospace. |