Wednesday - 8:15-9:30
Outsourcing
From StrengthShifting
focus from tactical demands to strategic benefits is the current big
change in outsourcing. Outsourcing was originally thought of as a
work-shifting move — a way to have others do the tasks companies did
not want to do themselves. As late as 1997, only 53% of top
executives described their outsourcing as "strategic" rather than
simply "tactical."
In the Outsourcing from
Strength Era, companies must view outsourcing from the perspective
of top-level corporate goals. Outsourcing partnerships can lead to
innovations that directly affect strategy while delivering on
tactical goals. The best outsourcers, in turn, link their own work
directly to their partners’ priorities to strengthen relationships.
Mr. Richardson’s presentation will show how to save critical
resources and spend more time on core competencies through carefully
planned, strategically sound outsourcing. Key topics include:
- Making the Outsourcing Decision -
Identifying Key Reasons to
Outsource, Aligning Outsourcing with Strategy, Defining
Internal Strengths and Core Competencies, and Performing
Cost/Benefit Analyses
- Selecting a Vendor - Vetting
Vendors Thoroughly, Making the Deal, Contracting for a Mutually
Beneficial Relationship, Security and Protecting IP,
Communicating and Managing Relationships, Designing
Communication Plans
- Measuring Success Factors -
Defining and Measuring Success, Identifying and Correcting
Problems, and Making the Transition Smoothly
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Jason
Richardson
President,
Cutting Edge Information
Jason Richardson, President, Cutting Edge Information, has led
more than 40 major consulting research projects for world-class
clients in more than a dozen industries. Some of Mr. Richardson’s
selected focus areas include outsourcing, succession planning,
e-business, call centers, financial management, product development,
thought leaders, recruitment and selection, sales force automation,
flextime initiatives, the Balanced Scorecard, financial shared
service centers, and customer service effectiveness.
Supporting
Organization:
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Wednesday - 4:15-5:15
Strategies for
Making the OEM / EMS Relationship Work
Mr. Sacherman will discuss how to better foster relationships
between the manufacturing services provider and the OEM customer. He
will provide an overview of how Flextronics manages the following
issues through successful customer examples:
- How to address the more delicate, but
common contractual issues including inventory, warranty and
recall risk
- How to foster open communication between
OEM’s and EMS providers; what tools can facilitate/support
communication (actual working examples to be demonstrated)
- How to set realistic expectations
and deal with "issues" on a day-to-day basis
- What are the key criteria for a long-term
positive relationship
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Jim
Sacherman
Chief Marketing Officer,
FlextronicsBefore his
current role as Chief Marketing Officer of Flextronics, Jim
Sacherman was Chief Executive Officer of Palo Alto Products
International, a company he founded in 1983. Palo Alto Products grew
into a premier design firm and manufacturer of mechanical enclosures
and was acquired by Flextronics in April 2000. Mr. Sacherman earned
his B.S. in Engineering Design and Economic Evaluation from the
University of Colorado and holds a Master of Science in Product
Design from Stanford University. His current responsibilities at
Flextronics include Corporate Marketing and Business Development. |